Contact Us

Got a question or feedback? We'd love to hear from you. Our Australian support team is here to help.

Get in Touch

📍

Head Office

Level 12, 1 Market Street
Sydney NSW 2000
Australia

📧

Email Us

[email protected]
[email protected]

📞

Phone

+61 2 9000 1234
Mon–Fri, 9am–5pm AEST

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Support Hours

Monday – Friday: 9:00am – 5:00pm AEST
Weekend: Email support only

🆘 Responsible Gaming Support

If you need help with gambling-related issues:
National Gambling Helpline: 1800 858 858
Available 24/7, free of charge.

Send Us a Message

✅ Thank you! Your message has been sent. Our team will get back to you within 1–2 business days.
FAQ

Frequently Asked Questions

Quick answers to common questions about VirtualSquad.

Is VirtualSquad free to play? ▼
Yes! All games on VirtualSquad are completely free to play. There are no charges, no in-app purchases, and no real money involved whatsoever. We are a social gaming platform for entertainment only.
Do I need to create an account to play? ▼
No account is required to play our games. Simply visit the Games page, verify your age, and start playing instantly. No registration, no login required.
Why do I need to verify my age? ▼
Our social games are intended for adults aged 18 and over. Age verification helps us ensure our platform is used responsibly and in accordance with Australian regulations regarding adult entertainment content.
Is there real money gambling on VirtualSquad? ▼
Absolutely not. VirtualSquad is a social gaming platform for entertainment purposes only. There is no real money gambling, no wagering, no deposits, and no withdrawals. All games use virtual tokens for fun only.
How do you handle my personal data? ▼
We take your privacy very seriously. We comply fully with the Australian Privacy Act 1988 and the Privacy Principles. We never sell your data to third parties. Please read our Privacy Policy for full details on how we collect, use, and protect your information.
Are the games available on mobile? ▼
Yes! All VirtualSquad games are fully responsive and work on smartphones, tablets, and desktop computers. No app download is required — just open your browser and play.
How can I get help with a gambling problem? ▼
If you or someone you know is experiencing issues with gambling, please contact the National Gambling Helpline on 1800 858 858 (free, 24/7). You can also visit gamblinghelponline.org.au for online support and resources.